Privacy Policy

At Wolf & Miu we are aware of the importance privacy has for our users and customers. Therefore, it is your data and you must always have control over it.

We have strived to create a safe and reliable space and that is why we want to share our principles regarding your privacy. It is essential that you read and accept it before continuing to navigate.


Why do we process your data?

If you purchase a product and you register or create a user account we will process your data to send you the products ordered, as well as manage the billing and payment according to our Terms and Conditions. We will send you commercial communications only related to your purchases or similar products.

If you subscribe to our mailing list, we will process your data to send you via email periodical communications that may include information related to the information you have requested and advertising of our products or services, but always related to your preferences.

If you interact with us on social networks, we may treat your personal data in accordance with the privacy policy included in each of our social network profiles.

If you contact us to solve any doubt or query or to request information, we will treat your data only to resolve your request or any action derived from it.


Who is the Data Controller for the processing of your data?

In compliance with article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, it is stated:

The person responsible for the treatment of the data collected through the website www.wolfmiu.com is Juan Ortiz Rincon (hereinafter WOLF & MIU), owner of the Wolf & Miu brand, with address at Carrer de Pavia 34, 08028, Barcelona. You can contact WOLF & MIU, for any aspect related to this privacy policy, at the email address: support@wolfmiu.com


Personal data

According to the current legislation on data protection and on Services of the Information Society and Electronic Commerce, the user accepts that the personal data provided to place orders, register, subscribe to our newsletter or to access any other service on this website are included in a file owned by this company for the following purposes:

  • To facilitate the provision of the requested services
  • For correctly identifying users that request personalized services
  • For statistical studies of the users to design improvements in the services provided
  • To perform basic administrative tasks
  • And to keep you informed by email or by any other means, news, products and services related to wolfmiu.com

If you do not want us to make this treatment of your personal data, please inform us through email at support@wolfmiu.com. Any registered user can at any time exercise the right to access, rectify and, where necessary, cancel or oppose the processing of personal data supplied by the means stated above.

WOLF & MIU is committed to fulfilling its obligation of secrecy of personal data and its duty to treat as confidential, and assumes, for this purpose, measures of technical, organizational and security measures to prevent alteration, loss, treatment or unauthorized access, in accordance with current regulations of data protection and other applicable legislation.

You guarantee to be of legal age and will be responsible for providing true and lawful information, reserving WOLF & MIU the right to deny service to any user who has 

provided false information, without prejudice to other actions stipulated by law. 


Your data protection rights

You have the right to:

– Know if your personal data is being processed and, where appropriate, access to your personal data.

– Rectify your personal data if they were inaccurate or incomplete.

– Erase your data if they are not needed anymore for the requested purposes.

– That we restrict the processing of your personal data.

– Transfer your personal data to another provider of your choice (portability).

– Oppose the processing of your personal data or withdraw the consent you gave us at any time.

– File a claim with the Spanish Data Protection Agency if you consider that your rights have been infringed.

To do this, you must contact us through written communication addressed to the address of WOLF & MIU or through email to support@wolfmiu.com. If you want to cancel your subscription to the mailing list and thus oppose receiving our communications, you can do it in a simple way by clicking on the link at the end of each communication.


Sharing Your Personal Information 

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. 

We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 


Links to Third-Party websites

WOLF & MIU is not responsible for the privacy policies and practices of other sites, even if you access them using links from our website, so we recommend that you always check the policy of each website you visit.


Behavioural Advertising 

We may use your personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt out of targeted advertising by using the links below: 

- Facebook: https://www.facebook.com/settings/?tab=ads 

- Google: https://www.google.com/settings/ads/anonymous 

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. 


Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 


Cookies

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites. For more information on cookies, please see our Cookies Policy.


Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. For more information on your right of erasure, please see the ‘Your data protection rights’ section.


Minors

The Site is not intended for individuals under the legal age. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at support@wolfmiu.com to request deletion.


Security

The security of your Personal Information is essential to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Even though we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

   

Changes to this privacy policy

WOLF & MIU reserves the right to modify its Privacy Policy, according to its own criteria, or motivated by a legislative change. It is very likely that we need to modify this privacy policy to keep it updated. The use of this website after these changes will imply the acceptance of these.


Customer Service

For any incident, claim or exercising of their rights, the Buyer can contact us by email at: support@wolfmiu.com

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